Congrats!! They are nice campers!! A lot of thought seems to go into their layout.
Very cool! That is something to look forward to for sure...
We've been trying to nail down our long term retirement plan for over three years. Waffled back and forth on several brands. Quality of construction, resale value and customer service have been key considerations in our choice.
Other brands like ATC, Arctic Fox, Air Stream, Outdoor RV, Black Series, and Big Foot to name just a few have been looked at seriously in making this decision. All of them have very good features and are above average in quality.
Also the capability to camp in colder conditions was important to us, not that we are winter campers per say, but even higher elevation camping in summer and Spring/Fall camping in northern regions can have night temps below freezing. We didn't want to have to worry about frozen water lines in the event temps were to drop into the twenties over night on occasion.
We've wanted to take factory tours of some of the manufacturers and found that some don't do customer tours and others offer very limited tours. we were warmly welcomed to a couple of factory tours and we were amazed at the attention provided by Oliver when we went to their factory. Unlike the other tours we've attended, the Oliver experience was over the top and very open as far as what we were allow to see. Honestly nothing in the factory was off limits. We were allowed to explore, ask questions of employees and see every single aspect of the build processes from the frame all the way to final inspection and customer pick-up area. Quality control and attention to detail were obvious throughout the process. I would describe every step as meticulous, neat and tidy and very organized.
When we set up our appointment for the tour we were told they had accommodations for our dogs if we brought them along. When we got there they had set up those accommodations at the local vet clinic just down the street. They even picked up the cost for the day. I couldn't believe it. We were personally introduced to members of the Oliver family who work daily in the plant and make sure everything is done to their standards. They know most employees by first name and you could tell the relationship was friendly and respectful. All this weighed very heavy on our decision because you just don't see this in most manufacturing facilities these days. Talking to the staff was like talking to family and good friends. They actually took the time to get to know us and share their passion for the products they sell. Having worked in manufacturing my whole career, I must say the workmanship and attention to detail by every employee was top notch. I came away feeling like this was the kind of place I wish I had spent my years working at.
We'll be heading down Nov. 28th to take another tour and pick out colors and finalize our order details. Then to say the least we are really looking forward to the build date and then going to the factory in April in our Tremor to pick up our RV in person. We'll even get to camp the first night in the Factory camp ground in Tennessee for a shake down. This whole process just sounds like the best experience we could ever ask for. I'll post updates when the trailer is completed and we go to receive our new Ollie.
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I'm itching to get our trailer back out now that the weather has cooled off.
