My truck was loaded onto a rail car last week I reached out to my dealer and got the rail car number so I could use use the CSX phone tracking. I called in and went through the voice prompt process to check status. It worked great that being said I hate using voice response systems. I build stuff like this for a living so decided to call a few times to figure how I could create a speed dial on my I phone so all I have to do is push one button and wait without having to speak a single word. Thought others may appreciate this so thought I would share.
For my rail car TTGX 991571 the speed dial looks like this.
(800) 235-2352,1,,81814192,,,991571,,,##
Had to listen to the prompts a few times and do some trial and error with the pauses but I have confirmed this works.
To create your own speed dial replace the 819114192 with your info. To get this info you will need to press the number that contains the letter in your rail car info. T would be 81 as the T is the first letter on the 8 key. 991571 is the number portion of the rail car info.
That’s all fine and good but what you can’t track is when will it get offloaded at the rail yard……could sit a while before a truck comes and gets it.
Do not change the commas or #’s just replace the rail car info.