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I have the same issue updating the GWM. Same error.
Latest FDRS, Mongoose cable. The BCM, wireless charge module, and HVAC modules all updated without issue.
One thing I see is that FDRS says:
FDRS has detected an issue with the VCI software package installed on this PC. This may be because the version installed is out of date. Go to the following link to download....
When you click on the link, and click on the VCI update, there's no page there.
Link is
https://www.fordtechservice.dealerc...ds/diagnosticsites/vcmdvd/mcs/idssoftware.asp
When you choose the VCI one, there's no page found.
If I use the j2534 toolbox, it says the driver is up to date.
Well, guess I'm glad I didn't spend the extra money on the mongoose cable
Try clicking this link https://www.motorcraftservice.com/diagnostic/Support?channelId=50&categoryId=276. After selecting your country and language, it will say that the page can't be found. Navigate back to the link a 2nd time and it'll work and let you download the VCI software.
I have the lastest VCI software and still have the issue, worth a try though
