2022 Sync 4 software update with full screen carplay/android auto

pkrexer said:
Still shocks me how few dealerships know how to install updates. It requires just basic knowledge of FDRS.

Makes me wonder how they diagnose other problems, since FDRS can be a critical tool for troubleshooting.
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Dealership techs are told not to update anything unless they are solving a specific problem as the updates can cause other issues. Don't borrow trouble. Im not sure I agree with this, but I will admit that some of the sync updates corrected some issues while creating all new ones. Also, Ford doesn't want to cover 6-8 hours of warranty.
 
Has anyone done the updates and then had an issue with the navigation after? I had mine updated, and now have a big blank black box across the bottom of the screen. I tried multiple reprograms with as built data, but have had no luck fixing this. From who I've talked to at the dealer, they believe it missed data during the updates and have since proceeded without it and am stuck having to wait for a "patch." I'm not exactly okay with that but of course I'm outside of warranty at this point as well.

I've also tried to reset screen, and a master reset. No luck.


broken nav.webp
 
nicbeach said:
Has anyone done the updates and then had an issue with the navigation after? I had mine updated, and now have a big blank black box across the bottom of the screen. I tried multiple reprograms with as built data, but have had no luck fixing this. From who I've talked to at the dealer, they believe it missed data during the updates and have since proceeded without it and am stuck having to wait for a "patch." I'm not exactly okay with that but of course I'm outside of warranty at this point as well.

I've also tried to reset screen, and a master reset. No luck.


View attachment 183490
Click to expand...
Have you made any Forscan changes?
 
I went to the dealer last month to have everything updated and have some service done. Specifically asked for the sync 4 update and there system tells them that I have the most up to date version. Anyone tan into this?
 
@22TexasRremor what I've found is...you have to prescribe specific update instructions to your dealer if you want them to do these updates. Check your versions and compare to what we've been posting on the thread for "latest" versions and just see where you fall in.
Dealers don't get compensated for doing updates by Ford...you usually need to have a friendly Service Advisor that's willing to do it while you have other services getting done (Oil filter, recall, complaints, hand jobs, etc...)
I've run into situations where their wifi goes down with Ford...and I have to come back, but just give them specific version YOU need updates to, they can't debate that.
 
xler8r said:
@22TexasRremor what I've found is...you have to prescribe specific update instructions to your dealer if you want them to do these updates. Check your versions and compare to what we've been posting on the thread for "latest" versions and just see where you fall in.
Dealers don't get compensated for doing updates by Ford...you usually need to have a friendly Service Advisor that's willing to do it while you have other services getting done (Oil filter, recall, complaints, hand jobs, etc...)
I've run into situations where their wifi goes down with Ford...and I have to come back, but just give them specific version YOU need updates to, they can't debate that.
Click to expand...
Thats what my plan was when I go back for service. I think I found the newest version. However there are spots lot of version screen shots on the thread.
 
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