Yeah, for ours you only need to push it once... Thanks for the response - those were the obvious things that sometimes cause issues.
Ok, a couple more things I thought of:
1) If you plug the adapter into the laptop but not the obd port it should check for any driver updates. The OBD EX will turn it's led red if there are updates required. Just something else to rule out
2) I would try a different simple change in another module and see if that works
3) If #2 works try another one in the IPC module
4) If #2 doesn't work there is most likely something going on with your adapter
5) if #2 works and #3 doesn't work, the IPC may need to be reflashed which can be done in forscan.
Hopefully that makes sense.
Another solution is to pull the battery cable(s) which should act to reset the modules as well.
@MiTremor906 has a good list of plain English changes that would be good to try. Pick one of the BdyCM features and if that works try one of the other IPC features. Here is his list:
Post in thread 'Forscan for 2022'
https://www.fordtremor.com/threads/forscan-for-2022.5886/post-165882