FYI 2022 Updated Production Schedule

[22F250]

Dang, I ordered 4/2 and still haven't heard anything. Time to push my dealer, make sure its not sitting on a desk someplace.

make sure your name and email is on the order, priority 19 or better. if not, make the dealer add it to the system. if not, they will receive your email.

 

[tlr]

make sure your name and email is on the order, priority 19 or better. if not, make the dealer add it to the system. if not, they will receive your email.

Well good news (I think) on my order is the Ford rep told my dealership they could move one (1) Super-duty to the top of their list and it was mine! Don't know if this is common, my dealer is fairly small I would assume larger dealerships may get a few to move to the "top of the list"... or is this just normal customer ordering priority over normal dealership stock orders?

 

[Nick1236]

Well good news (I think) on my order is the Ford rep told my dealership they could move one (1) Super-duty to the top of their list and it was mine! Don't know if this is common, my dealer is fairly small I would assume larger dealerships may get a few to move to the "top of the list"... or is this just normal customer ordering priority over normal dealership stock orders?

All retail orders should be placed before dealer stock orders by default, priority 19. Now if the dealership is only allowed to order 5 trucks and there are 6 retail orders, the lowest numbers get pulled first or if all of them are 19 then it goes in order of date placed. That's why it can be beneficial to have a lower priority number, 10 being the best a dealership can adjust it too.

 

[tlr]

All retail orders should be placed before dealer stock orders by default, priority 19. Now if the dealership is only allowed to order 5 trucks and there are 6 retail orders, the lowest numbers get pulled first or if all of them are 19 then it goes in order of date placed. That's why it can be beneficial to have a lower priority number, 10 being the best a dealership can adjust it too.

That was going to be my next question, are higher numbers good or bad.
My dealer told me I am on a 10 priority. I guess I should sit back and hope for the best!

 

[Gas Guzzler]

Ordered 3/26. Dealer said 8-12 weeks and if it hits early July I get an extra rebate. They gave me a good price on my trade that I’m still in until we swap.

 

[Gas Guzzler]

Only thing I have received from Ford.

 

[Nick1236]

That was going to be my next question, are higher numbers good or bad.
My dealer told me I am on a 10 priority. I guess I should sit back and hope for the best!

Yes if you have priority 10 that's the best you can get however, if your dealership places all retail orders at 10 then there's still a chance you can get bumped lower if there is several people in front of you.

Not likely, but it can happen.

Time to sit back with the rest of us and wait it out ?

**Also note that your priority number is only for your dealership. I'm not sure how Ford handles dealer specific priority in terms of which ones are scheduled first, maybe someone else can chime in. Also my information is just stuff I have read the past couple weeks on multiple forums so I may be wrong in some regards, please correct me if I am.

 

[Guest4273]

Ordered 3/26. Dealer said 8-12 weeks and if it hits early July I get an extra rebate. They gave me a good price on my trade that I’m still in until we swap.

Same boat, ordered April 7, got the email on the 14th, and was told 10-12 weeks. Good price on my trade also, and rolling in it till the swap. So the wait will continue.

 

[Guest4273]

The wait is killing me, it is nice to option out the truck you want, but it is like waiting for Christmas when we were kids.

 

[TimmyTheKid17]

I haven't received any info at all up to this point on my order placed on 2/22. My dealership is a bunch of careless, clueless dickweeds. I'm assuming they didn't put my name and email on the order. I assume that because I called Ford directly and explained the issue and they used my order number to locate my VIN for me (I know everyone says you can ONLY get it from the dealer but I am telling you with 100% fact that I got mine from Ford). Therefore, I know the order has been placed.

I've also leveraged the live chat on performance.ford.com to confirm the scheduled build week and can now track it (albeit it seems very inaccurate) on the ford tracking site since I have the VIN.

It was discouraging to hear out of my dealers mouth (both the salesman and the sales manager) that they "personally called Ford and they said there is no VIN" yet I called Ford (because according to performance.ford.com it was scheduled to be built and they confirmed it wouldnt be scheduled without a VIN) and they provided me a VIN. My dealer was either clueless or doesn't give a shit about me, and likely both. If I had any options for recourse I would take them, but with how bad the chip shortage is and the lengthy wait times, I can't really afford to tell the dealer to go pound sand and find a new dealer to order through.

TLDR - just because you haven't received the email and/or VIN doesn't necessarily mean it wasn't ordered. I may be the outlier, but I am an example of how the incompetence of some dealers can cause confusion/concern

 

[Vermonster]

Anyone tell me what the sales code means? Or the order code? I googled and didn’t fine too much.

I had this done last week, and asked the dealer if my email was on it, as I have not heard from Ford. So they sent me this (again today as you can see by the date) and said it was sent to Ford last week (4/18). They also said they would insure my email was on it.

 

[TimmyTheKid17]

Anyone tell me what the sales code means? Or the order code? I googled and didn’t fine too much.

I had this done last week, and asked the dealer if my email was on it, as I have not heard from Ford. So they sent me this (again today as you can see by the date) and said it was sent to Ford last week (4/18). They also said they would insure my email was on it.

My order code turned out to be the actual order number. It was the order code that enabled the genetleman from Ford to locate my VIN for me.

Not sure on the sales code...

 

[Vermonster]

I haven't received any info at all up to this point on my order placed on 2/22. My dealership is a bunch of careless, clueless dickweeds. I'm assuming they didn't put my name and email on the order. I assume that because I called Ford directly and explained the issue and they used my order number to locate my VIN for me (I know everyone says you can ONLY get it from the dealer but I am telling you with 100% fact that I got mine from Ford). Therefore, I know the order has been placed.

I've also leveraged the live chat on performance.ford.com to confirm the scheduled build week and can now track it (albeit it seems very inaccurate) on the ford tracking site since I have the VIN.

It was discouraging to hear out of my dealers mouth (both the salesman and the sales manager) that they "personally called Ford and they said there is no VIN" yet I called Ford (because according to performance.ford.com it was scheduled to be built and they confirmed it wouldnt be scheduled without a VIN) and they provided me a VIN. My dealer was either clueless or doesn't give a shit about me, and likely both. If I had any options for recourse I would take them, but with how bad the chip shortage is and the lengthy wait times, I can't really afford to tell the dealer to go pound sand and find a new dealer to order through.

TLDR - just because you haven't received the email and/or VIN doesn't necessarily mean it wasn't ordered. I may be the outlier, but I am an example of how the incompetence of some dealers can cause confusion/concern

Thank you! Both your posts helped me.

 

[Tremordreaming]

I haven't received any info at all up to this point on my order placed on 2/22. My dealership is a bunch of careless, clueless dickweeds. I'm assuming they didn't put my name and email on the order. I assume that because I called Ford directly and explained the issue and they used my order number to locate my VIN for me (I know everyone says you can ONLY get it from the dealer but I am telling you with 100% fact that I got mine from Ford). Therefore, I know the order has been placed.

I've also leveraged the live chat on performance.ford.com to confirm the scheduled build week and can now track it (albeit it seems very inaccurate) on the ford tracking site since I have the VIN.

It was discouraging to hear out of my dealers mouth (both the salesman and the sales manager) that they "personally called Ford and they said there is no VIN" yet I called Ford (because according to performance.ford.com it was scheduled to be built and they confirmed it wouldnt be scheduled without a VIN) and they provided me a VIN. My dealer was either clueless or doesn't give a shit about me, and likely both. If I had any options for recourse I would take them, but with how bad the chip shortage is and the lengthy wait times, I can't really afford to tell the dealer to go pound sand and find a new dealer to order through.

TLDR - just because you haven't received the email and/or VIN doesn't necessarily mean it wasn't ordered. I may be the outlier, but I am an example of how the incompetence of some dealers can cause confusion/concern

What number do I call to try to get my email added so I can get confirmation that my order is placed? I ordered the week the order banks opened and my dealer told me I shouldn’t be receiving any confirmation emails from Ford?

 

[TimmyTheKid17]

What number do I call to try to get my email added so I can get confirmation that my order is placed? I ordered the week the order banks opened and my dealer told me I shouldn’t be receiving any confirmation emails from Ford?

To get your email added to the order I am not sure. To get my VIN so I could track my order and not have to rely on my useless dealer I called (800) 392-3673 (Fords generic customer service number) and gave them the order code from my build sheet I filled out with the dealer.

 

[22F250]

What number do I call to try to get my email added so I can get confirmation that my order is placed? I ordered the week the order banks opened and my dealer told me I shouldn’t be receiving any confirmation emails from Ford?

the dealership inventory manager can add it

 

[Tremordreaming]

I gave them a call and they were not able to add my email to the order however using my sales code and order code they were able to verify my order. They said once a vin was created then I could track my order. In the mean time they gave me this # which they said was a direct line to inquire about any updates. 1-800-334-4375 I feel better knowing they have my order and thats good enough for me. I’ll check back after scheduling begins and see if I can get my vin. Is the vin produced after its scheduled or right before it’s built?

 

[Cackalacky]

I haven't received any info at all up to this point on my order placed on 2/22. My dealership is a bunch of careless, clueless dickweeds. I'm assuming they didn't put my name and email on the order. I assume that because I called Ford directly and explained the issue and they used my order number to locate my VIN for me (I know everyone says you can ONLY get it from the dealer but I am telling you with 100% fact that I got mine from Ford). Therefore, I know the order has been placed.

I've also leveraged the live chat on performance.ford.com to confirm the scheduled build week and can now track it (albeit it seems very inaccurate) on the ford tracking site since I have the VIN.

It was discouraging to hear out of my dealers mouth (both the salesman and the sales manager) that they "personally called Ford and they said there is no VIN" yet I called Ford (because according to performance.ford.com it was scheduled to be built and they confirmed it wouldnt be scheduled without a VIN) and they provided me a VIN. My dealer was either clueless or doesn't give a shit about me, and likely both. If I had any options for recourse I would take them, but with how bad the chip shortage is and the lengthy wait times, I can't really afford to tell the dealer to go pound sand and find a new dealer to order through.

TLDR - just because you haven't received the email and/or VIN doesn't necessarily mean it wasn't ordered. I may be the outlier, but I am an example of how the incompetence of some dealers can cause confusion/concern

When did you place your Order? I ordered on the 3/16 and all ford will confirm is received order and i got the email from ford the next day I called ford and theyer tell nothing is scheduled and no VIN yet

 

[TimmyTheKid17]

I gave them a call and they were not able to add my email to the order however using my sales code and order code they were able to verify my order. They said once a vin was created then I could track my order. In the mean time they gave me this # which they said was a direct line to inquire about any updates. 1-800-334-4375 I feel better knowing they have my order and thats good enough for me. I’ll check back after scheduling begins and see if I can get my vin. Is the vin produced after its scheduled or right before it’s built?

My understanding is the VIN is produced prior to it being schedule as that is a requirement for scheduling.

 

[TimmyTheKid17]

When did you place your Order? I ordered on the 3/16 and all ford will confirm is received order and i got the email from ford the next day I called ford and theyer tell nothing is scheduled and no VIN yet

I ordered on 2/22. Didn't end up getting my VIN until about 6 months or so after the order was placed. I had the VIN for awhile apparently but the dealer never provided it to me nor did Ford as my email was not added to the order

Edit: 6 *weeks* after the order was placed.