I think he was referring to everyone who orders their truck which is the majority on this site. Although I did order mine, the payload capacity numbers were important to me along with axle and gross weights. My dealer was able to get with in a 100 lbs of what it would be which was helpful as I only want to make one truck purchase. However many salesman can't tell you what those numbers will be or even are unless they can physically look. Sadly some don't even know where to look.The payload sticker is right in the driver door jam. Literally every time you open the drivers door, it’s right there.