Backup Camera Recall 25V686 issues with Navtv module

Parksoffroad

Tremor Fiend
Joined
Mar 24, 2021
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Location
Sonoma County CA
Current Rides #1
2020 F-350
My truck has not had any issues with the backup camera, but when I went in for the routine maintenance this morning they said they were going to perform a software update and do the recall. I reluctantly agreed.

They called me this afternoon and said they were getting a fault from the camera module, but did not specify what it was, and said they will need to keep the truck longer until they get a reply from ford on how to troubleshoot the problem.

I have the Navtv camera in motion module that has been in the truck since 2020, has anyone else with the Navtv module had issues when they perform the recall? Not sure if its an issue or not, but after the call I remembered that the module is there and started wondering if it might cause an issue with their software update.

This is the Navtv module I have: https://navtv.com/products/NTV-KIT899/cod-f50.html

Truck is a 2020 F-350 7.3 with the surround camera system.
 
I have the Navik camera in motion module installed in my truck as well as some Forscan changes. I have not had to take the truck in for anything yet, also zero issues with the backup camera and really hoping they will let me choose for them to not do the update. My Forscan license expired and don't want them f'ing things up...
 
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