Yes, They say they get caught in the car wash, I don't think mine broke that way...
Mine recently broke. The new key pad is about $25 from Ford. The trim ring unclips from the key pad (if done carefully) and you can put the new trim ring from the new key pad on the old switch. Took me 15min to repair with a tiny flat screw driver and a 90deg pick. I have the broken trim ring in my truck, ill get a picture later of the part that I changed.
Changing the entire key pad requires removing the door panel and I wasn't in the mood for that. I wish Ford sold the trim ring separately, even if it was still $25.