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Special Service Message · SSM 54648
This is a Special Service Message, not a recall. SSMs are informational notes Ford sends dealers about a known condition or a change in procedure. They are not repair orders, and they don't by themselves change what is covered.
Published: Mar 11, 2026
Applies to: F-250, F-350 (2024–2026 model years)
Also listed in the source (outside this forum's coverage): F-150 2024–2026, F-450 SD 2024–2026, F-550 SD 2024–2026
Details from NHTSA as of Oct 7, 2026. If NHTSA or Ford revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.
Have you experienced this issue with your truck? Let us know your model year and engine, plus any diagnosis or repair details.
This is a Special Service Message, not a recall. SSMs are informational notes Ford sends dealers about a known condition or a change in procedure. They are not repair orders, and they don't by themselves change what is covered.
Published: Mar 11, 2026
Applies to: F-250, F-350 (2024–2026 model years)
Also listed in the source (outside this forum's coverage): F-150 2024–2026, F-450 SD 2024–2026, F-550 SD 2024–2026
Summary (official text)
Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to the software in the DDM and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operations 12651D and 12651D4.
Sources
- SSM 54648 (PDF, NHTSA document 11030106) — Mar 11, 2026
Details from NHTSA as of Oct 7, 2026. If NHTSA or Ford revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.
Have you experienced this issue with your truck? Let us know your model year and engine, plus any diagnosis or repair details.
