Recall 2023–2026 F-250 Software Error — 26V-489

Ford Tremor Forum · Jul 28, 2026

Compliance recall · NHTSA 26V-489 / Ford 26C37

This is a recall. It was filed with the government, not just sent to dealers. To see whether your truck is included, enter your VIN at nhtsa.gov/recalls or ask a Ford dealer.

Published: Jul 28, 2026
Applies to: F-250 (2023–2026 model years)

Restrictions stated in the source:

Equipment: equipped with 8-inch SYNC infotainment screens

Also listed in the source (outside this forum's coverage): F-150 2021–2023

Summary (official text)

Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk (NHTSA)

An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy (official text)

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 7, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 31, 2026.

Sources

NHTSA recall 26V-489 — Jul 28, 2026

Details from NHTSA as of Oct 7, 2026. If NHTSA or Ford revises this notice, this post is updated and significant changes are noted in a reply. The linked documents are the authority, and a dealer can confirm whether it applies to your VIN.

Has your dealer done this recall on your truck? Share your model year and engine, how long the repair took, and anything you noticed afterward.