Busa Dave
Tremor Junkie
This has been my go-to Dealer for years and I just got this email. Do not really know what to think about this. Everything is by appointment now including basic maintenance. Is this the new trend?
Thoughts?
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Thoughts?
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Beginning July 1st, we'll be making a few changes in our Service Department. The first change is the hours our Service Department will be open on Saturdays. Beginning Saturdy, July 2nd, our Service Department will be open from 7AM to 4PM on Saturdays. We've had several customers arriving on Saturdays before we open, so we're making this adjustment to better serve you. Our hours for Monday - Friday will remain 7AM - 7PM. The second change is a very big one, so please read carfully. Beginning July 1st, we are going to a daily APPOINTMENT ONLY system for Oil Changes, Tire Rotations, and Basic Maintenance for your Ford vehicle. This will allow our customers to schedule an appointment and know that you can get in and out in one hour or less. Appointments will be available every 20 minutes. There are three different options to schedule a service appointment: 1. Go to www.5starford.com and under the 'Parts and Service' tab choose 'Schedule Service'. 2. Using the FordPass app on your phone. 3. Calling one of our Appointment Coordinators at (817) 519-6891 It's that easy! We look forward to rolling out these improvements to better serve you, and we appreciate your patience during this transition." |