Oil Change Service Nightmare

[Stang6695]

Wanted to pick ya'lls mind about this. Took my 6.7 Tremor in for oil change and I get these two messages on my Pass App "Low Engine Oil Pressure had been detected" and "The engine control system detected an electrical signal from the engine oil pressure sensor that is outside of its normal operating range". My initial thought is they turn the truck on with no oil or not enough oil in it.

Has anyone had any similar error code issue with their 6.7 and suggestions on what I need to look out for, now that this has occurred?

Thanks in advance everyone.

 

[thevol]

Just a guess but if they didnt fill the filter with oil before they screwed it on it might read low pressure for a few seconds. Shouldnt hurt it, but I do usually fill mine when I do oil changes myself.

 

[Stang6695]

Just a guess but if they didnt fill the filter with oil before they screwed it on it might read low pressure for a few seconds. Shouldnt hurt it, but I do usually fill mine when I do oil changes myself.

A friend of mine just mentioned that to me as well. Certainly the best case scenario. I might have mentioned this I guess, but the dealer kept it over night to "check it out" and gave me a loaner truck (F150, ugh). Hopefully they are just being a good dealership, vs the worst case and that they did mess up and now trying to make sure things are okay before releasing the truck back to me.

 

[TxTremor]

If it wasn't running for a long time or was an empty filter you should be fine, the engine will still have a thin layer of oil in it so if it were a short time should be no worry. Just for peace of mind I would ask the dealer to make a note on the service record of what happened and the code so that if there were any issue down the road it would be recorded.

 

[Stang6695]

If it wasn't running for a long time or was an empty filter you should be fine, the engine will still have a thin layer of oil in it so if it were a short time should be no worry. Just for peace of mind I would ask the dealer to make a note on the service record of what happened and the code so that if there were any issue down the road it would be recorded.

I got the truck back today. Dealer said it ended up being a faulty oil filter. I did make sure they noted in the records what happened and made sure to get a paper copy for myself. So guess we'll just move on and cross my fingers they were being legit and no permanent damage done.

 

[Patriot]

I got the truck back today. Dealer said it ended up being a faulty oil filter. I did make sure they noted in the records what happened and made sure to get a paper copy for myself. So guess we'll just move on and cross my fingers they were being legit and no permanent damage done.

Maybe consider doing your own oil changes. Its the easiest truck I have ever owned to change the oil and filter on. Document your oil changes and keep your receipts for oil/filter done.

 

[Cuzin Eddi]

Just a guess but if they didnt fill the filter with oil before they screwed it on it might read low pressure for a few seconds. Shouldnt hurt it, but I do usually fill mine when I do oil changes myself.

Exactly why I change my own oil! I am a freak about making sure my filter is as full as I can get it without making a mess.

 

[Loshad]

I would be inclined to refuse accepting the truck back. How do you know how long it ran without oil? I would at least look into contacting Ford directly to establish a case file for the future.

 

[thevol]

I got the truck back today. Dealer said it ended up being a faulty oil filter. I did make sure they noted in the records what happened and made sure to get a paper copy for myself. So guess we'll just move on and cross my fingers they were being legit and no permanent damage done.

Faulty oil filter eh? That would be highly unusual for a new filter to cause a total blockage, not saying it couldnt happen but still... Might push them for an extended engine warranty if you are nervous about it.

 

[TxTremor]

If you have it on record from the dealer of what happened I would think you should be good. The code doesn’t mean damage was done or that the engine had no oil in it, how many quarts low does it take to signal low pressure? Just saying, but to refuse the truck or get an extended warranty out of it you would have to prove that damage was done, just my opinion that’s all. If you are still truly worried about it you could ask the dealer if it is possible to check the ecu to see the code and if it shows how long the code was present. That might give you a better indication of what happened or possible damage. On all of my equipment I am able to see the codes, when they start, how many times it occurred, and when it clears, so I would think you could do the same with these trucks. You could also just email Ford with a copy of your service ticket and see what they say too, as mentioned above.

 

[RyanP]

If you have it on record from the dealer of what happened I would think you should be good. The code doesn’t mean damage was done or that the engine had no oil in it, how many quarts low does it take to signal low pressure? Just saying, but to refuse the truck or get an extended warranty out of it you would have to prove that damage was done, just my opinion that’s all. If you are still truly worried about it you could ask the dealer if it is possible to check the ecu to see the code and if it shows how long the code was present. That might give you a better indication of what happened or possible damage. On all of my equipment I am able to see the codes, when they start, how many times it occurred, and when it clears, so I would think you could do the same with these trucks. You could also just email Ford with a copy of your service ticket and see what they say too, as mentioned above.

Agreed!!

 

[MRicepow]

Here is more motivation to change your own oil. This is how my last truck was returned to me on its first oil change. 2019 F350 Lariat.

 

[Ole703]

Here is more motivation to change your own oil. This is how my last truck was returned to me on its first oil change. 2019 F350 Lariat.

Yep, that’s the dealer. Too lazy to hit it with some compressed air and brake clean.

 

[LT75]

Here is more motivation to change your own oil. This is how my last truck was returned to me on its first oil change. 2019 F350 Lariat.

I had the same problem twice. I finally laid into one service guy and asked them why. The response was usually these filters are able to be tightened by hand. We had to take the filter wrench and tighten it on yours. Are you kidding me?

 

[Dutch061]

Although I typically fill the oil filter (or did on my 2011 PSD) I would tell you that it is against several major manufacturers' guidelines due to the potential to introduce contaminated oil into the engine. Currently, on my 3.5 Ecoburst due to the angle of attachment it is not an option to consider and at the rate 21's are being completed and shipped I may never need to worry about it either.

Okay, what are the chances this could happen, I don't know. If I did I would pick 6 numbers and disappear.