No Audio

[sillawydna]

Truck has 100 miles on it and now has no audio. I can push the on button on the volume knob, the audio button on the screen, or the Pandora button on the app screen and nothing happens, no audio.

Anyone else had this problem?

 

[rhines81]

Take it back to the dealer, all I can say about that... You need to document each incident of any problem with them to protect yourself with future claims, don't "fix-it yourself". It's a new vehicle and they need to make it right.

 

[2TimeRaptor]

Hey Silla
You can try resetting your system, I think you push the power button and the forward button a the same time and hold them down for a few seconds. If that doesn’t work then you might have to take it in.
Hopefully this works!!!!!

 

[PapaRaptor]

Also make sure your phone is not connected. When you reboot.

 

[sillawydna]

Found a fix incase this happens to you. Standard reset didn’t work, so I pulled the Radio fuse (#32 for the 6.7) for 30 minutes, reinstalled and it reset, works as it should. Called the service dept so they can make a note of it in the file also.

 

[Loshad]

Good thinking! I mentioned your case to my bro. He said you should replace the fuse ASAP. He's seen that happen. He's an old mechanic and a mechanical engineer.