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I too purchased mine in November.I have the tilting headrest as well (2021 Lariat picked up Nov. 2020).
Aaand I'm back to being at a loss. It seems like they changed things in the middle of a model year, which makes no sense.21 Lariat Ultimate/Black package heated vent whatever just up and down adjustable no front to back.
Built 03/07/21
They may be referring to the seat that flips up to access the storage, but another corner cut by Ford. My 19 F150 Lariat had the flip down rear headrests that have you almost full view of the rear window and easy access for cleaning them. 20 F350 Lariat, nope.my 21 ultimate has up/down and the tilting as well. Didn't see anything for the front, but looks like it gets added into the rear bench seat on the window sticker (as I don't think the rear seat head rests tilt, but they might).
View attachment 21570
Me as well - Lariat Ultimate, build date first week of March. Non-tilting headrests. Seems like the change occurred right around the beginning of March. Let us know what Ford has to say, but based on the chart posted earlier, it looks like the '21 XLT & Lariat owners that got the tilting option were simply lucky. The chart indicates we weren't supposed to get it.21 lariat ultimate here With build date of 3/1. Fixed headrests and pissed off owner. How are others getting satisfaction here? I’m going to try to make a warranty claim and see how it goes.
I think it is the other way around...Me as well - Lariat Ultimate, build date first week of March. Non-tilting headrests. Seems like the change occurred right around the beginning of March. Let us know what Ford has to say, but based on the chart posted earlier, it looks like the '21 XLT & Lariat owners that got the tilting option were simply lucky. The chart indicates we weren't supposed to get it.
Same here !!Didn’t realize I had adjustable head rests until this thread. Thanks!
Damn... What a good salesman. That's how you get customers for life...My salesman is the best. I told him about the headrests, and he told me to come in to the dealer. We swapped the headrests out of a used 2017 F250 Lariat on the lot and I was on my way!