dc3655
Tremor Buff
- Joined
- Mar 11, 2021
- Messages
- 60
- Reaction Points
- 75
- Location
- Mesa, AZ
- Military
- USN and Army Reserve
- Current Ride
- '22 F350 Lariat Tremor
- Current Ride #2
- Prev '05 F250 PSD
I just found out today that the F-250 Tremor that I had ordered on 9/15/21 was sold to another customer this week. When I ordered the truck, they required a $2000 deposit to secure the order. I've been waiting patiently and it was finally built at the end of April. I called Ford marketing twice after the build and they kept telling me that it would arrive on/around June 8th. Since the dealership is out of state (this is not Granger or Chapman), I was trying to figure out when the truck would arrive so that I could sell my Ram Mega Cab and get my flight to pick up the truck. As it turns out, the truck ended up arriving 2.5 weeks early. I had two Army Reserve drill weekends scheduled during that time and I had previously volunteered to help at a youth camp, so I couldn't get up there during those first 3 weeks. I let my salesman know that I wanted the truck and he immediately let me know that I could ask for my deposit back because he would be glad to sell it to another customer for MSRP plus ADM. I had been promised X-plan pricing when I ordered the truck and he kept repeating that the dealership no longer honors X-plan (but they would on my truck). Anyways, I received an email on Thursday stating that my $2000 deposit had been returned. I was shocked! I tried emailing the finance manager (who had returned the deposit) and calling the fleet manager to see why they had returned my deposit when I hadn't asked them to do so. I had emailed my salesman earlier this week asking if they ultimately wanted my Mega Cab on trade because I had found someone wanting to buy it for a good price locally, but he never responded. In that email, I said that I would be flying up Friday night if they didn't want my Ram on trade, otherwise, I'd be driving it up to trade it in. After I didn't hear back from anybody, I stayed home this weekend. Finally, today I received a text today stating that my deposit had been returned because my truck had already been sold earlier this week. I was shocked! I asked a lot of questions and my salesman would only say that his sales manager would be calling me on Monday.
I can't believe it!! I've been thrilled to finally have a 22 F250 Tremor and all the goodies that come with it! The Ram was a holdover truck as my previous truck was a 2005 F-250 that I had owned for all 17 years since new. Now, I can't order another truck due to order banks being closed and after waiting 9 months for my truck, I will have to wait until 2023 to get a new truck. I'm sick! Is there anything that I can do?? Is it worth trying to contact Ford to file a complaint? No matter what, my truck has been sold and is gone......and I'm beside myself!
I can't believe it!! I've been thrilled to finally have a 22 F250 Tremor and all the goodies that come with it! The Ram was a holdover truck as my previous truck was a 2005 F-250 that I had owned for all 17 years since new. Now, I can't order another truck due to order banks being closed and after waiting 9 months for my truck, I will have to wait until 2023 to get a new truck. I'm sick! Is there anything that I can do?? Is it worth trying to contact Ford to file a complaint? No matter what, my truck has been sold and is gone......and I'm beside myself!